United Airlines Resolves Technology Issue Causing Widespread Flight Delays: A nationwide technology problem affecting United's Unimatic system caused flight groundings at major U.S. airports and significant delays on Wednesday. While the issue is resolved, residual delays may persist. The FAA provided support, and United is covering customer expenses for controllable delays
United Airlines Resolves Technology Outage, Residual Delays Expected. A technology issue impacting United's Unimatic system, causing widespread flight delays and ground stops at major hubs, has been resolved. While some residual delays are anticipated, United is working to restore normal operations and is covering customer expenses for controllable delays
The technology issue prompted ground stops at several major United hub airports including Newark, Denver, Houston, and Chicago, according to the U.S. Federal Aviation Administration’s website.
United said the problem related to its Unimatic system that houses information about each flight that is then fed to other systems, including those that calculate weight and balance and track flight times.
As of 10:25 p.m. ET (0225 GMT on Thursday), flight tracking data from FlightAware showed that 1,038, or 34%, of United flights had been delayed on Wednesday.
The FAA acknowledged the technology issue and said that it has offered full support to help address United’s flight backlog.
U.S. Transportation Secretary Sean Duffy said in a post on X that the issue was specific to United’s operations, and was unrelated to the broader air traffic control system.
United said it was treating the technology issue as a controllable delay, meaning it would pay customer expenses such as hotels when applicable.
The carrier’s problem came a few weeks after Alaska Airlines grounded all of its flights for about three hours due to an IT outage for the second time in just over a year.
In April 2024, Alaska grounded its entire fleet due to an issue with the system that calculates the weight and balance of its planes.
For two decades, HuffPost has been fearless, unflinching, and relentless in pursuit of the truth. Support our mission to keep us around for the next 20 — we can’t do this without you.
We remain committed to providing you with the unflinching, fact-based journalism everyone deserves.
Thank you again for your support along the way. We’re truly grateful for readers like you! Your initial support helped get us here and bolstered our newsroom, which kept us strong during uncertain times. Now as we continue, we need your help more than ever. We hope you will join us once again.
We remain committed to providing you with the unflinching, fact-based journalism everyone deserves.
Thank you again for your support along the way. We’re truly grateful for readers like you! Your initial support helped get us here and bolstered our newsroom, which kept us strong during uncertain times. Now as we continue, we need your help more than ever. We hope you will join us once again.
Already contributed? Log in to hide these messages.
(Reporting by David Shepardson, Kanishka Singh and Jasper Ward in Washington, Shivani Tanna in Bengaluru and Rajesh Kumar Singh in Chicago; Editing by Sandra Maler and Jamie Freed)
Source: Original Article